Call center services for Asian pay-per-head service providers 2022

There are not many pay-per-head service providers out there that provide their products for the Asian market, but thankfully Bookie Helper does. We have significant experience with the Asian market and Asian bookies and have used that to help us create a product that will facilitate sports betting and gambling for your Asian clients. One of the biggest bonuses of working with Bookie Helper is the fact we offer call center services in a multitude of languages, including Chinese.

Sound good? Read on to find out more!

Why do you need a call center?

As a pay-per-head services provider, it is essential you offer outstanding customer service to your clients. This includes making it easy and straightforward for them to contact you with any questions or issues. For example, if they have a problem logging in, placing a bet, or have a query about a bet they have placed, they will want to speak to a real person. Many pay-per-head service providers out there offer support in just English, but not Bookie Helper. 

We understand that your customers speak many languages and that offering assistance in English, Spanish, and Chinese is essential. This means you can reach far more people and provide them with the highest level of service, preventing issues, reducing risks, and keeping your loyal customers happy. Our call center is available around the clock and toll-free in the US. 

What else is included in customer service?

Bookie Helper’s pay-per-head services go further than just a call center; we also offer multiple other avenues for communication and support. For example, we provide customer service via email and web chat on our website. You can also reach us via social media on WhatsApp, Telegram, and Signal.

By diversifying our communication channels, we demonstrate we are serious about offering the best customer service to you and your players. We also want to make it as easy and convenient as possible for customers to contact us, whatever their preferred method. Asides from Chinese, English, and Spanish, we may even be able to help you with other languages as well; all you have to do is ask!

Our final promise regarding customer service is that we will always acknowledge you and then get back to you with a solution, if not instantly, then as soon as possible. We do not keep our customers or their players waiting, and we understand that time is money.

What about the pay-per-head services?

Bookie Helper has created a high-tech yet highly user-friendly sports betting platform that is accessible via mobile, tablet, and PC. 

Each bookie has its own unique login, which opens to a dashboard of all its player’s betting activity. From here, they can create props, bets, lines, odds, incentives, and even set limits on certain players. In addition, the bookie can manage sub-agents and stay on top of all bets as they happen. There is a live ticker that provides up-to-date data on activity across the client base, and everything can be monitored via mobile bookie software.

But that’s not all. Asides from our intuitive and customizable software, players can also enjoy a range of casino games. At no extra charge, bookies can offer Asian clients a full suite of card games, table games, and slots, which keep the player loyal and increase revenue for the bookie. There are also live dealer games available, a huge hit with Asian clients, at a small extra cost.

Our team is there to provide account management assistance if you need it, on everything from strategy to managing certain clients. On the other hand, if you don’t want our advice, that is absolutely fine- we leave it all up to you.

When you partner with us, you get the following included:

• Pre-game sports betting odds
• Live, in-game sports betting odds
• Racebook
• Online casino
• Prop builder
• Toll-free call center support
• Live chat service
• Live bet alert via SMS or Telegram
• Free live bet ticker
• VIP personal account manager

If there is a feature you want, but don’t see listed, just ask, and we will be happy to try and make it happen!

What does it cost?

The best part about our pay-per-head services is that they are not out of reach for Asian bookies. Starting at just $7 per active player per week, you remain in complete control of your finances at all times. This allows effective scaling up and down of your services without you having to invest.

We also offer discounts if you have a larger number of players or when you reach a certain amount. When it comes to payments, you deposit with us in fiat or crypto, and we deduct your fees from it each week. When your account runs low, we will send you a quick reminder to top up. As for payments between you and your players, we do not get involved, leaving it up to you to do it the way that suits you best.